Dealing with High Conflict People

High Conflict People (HCP) are not just difficult people, they are the most difficult people. Perhaps you have a co-worker, a relative or a client who is very challenging to deal with and always seems to get into conflict with other people. They get angry over small issues which they never think are their fault, and if someone tries to help, the High Conflict Person (also HCP) still doesn’t seem to be able to stop, or gets angry at that person as well. They will very often complain about an issue or a person as being the cause of their problems, but the reality is that, for HCPs, it is their personality that is the issue. Despite how challenging HCPs [...]